What browsers does Thankster work on?
Thankster is most well-tested on Chrome but should work well on other browsers like Firefox and Edge.
Is Thankster optimized for mobile devices?
Thankster is currently optimized for the web on large screens like laptops and desktops. The experience will not be good on phones and very small screens. Tablets may be OK for some things. We’ll be improving the mobile experience in the future.
Can you do inserts, like gift cards or business cards?
Yes, though we don’t source them. But if you send them to us we will insert them for you. In most cases we charge 10 cents for each insertion.
How long does it take my cards to arrive?
We usually mail with 1 or 2 business days, and delivery in the continental U.S. generally takes 2-4 days after that. For non-U.S. it would vary by location.
What types of mail pieces can I send?
You can send folder cards, flat cards, postacards, or regular letters.
Are there any volume minimums?
Not for folder cards, but for other types there are typically minimums of 100 per month (for plan users) or 100 per project (for one-off orders). Contact Us for more information.
Is there order tracking?
We send orders via first class mail. While this does not have tracking, orders are generally delivered within two to four days of going in the mail.
Can I request a sample?
Yes – just fill out this form and we’ll get one out to you in a day or two. It will give you an idea of what the paper looks and feels like, but bear in mind you’ll be able to change the style and handwriting in many ways.
Where can I see billing and related information?
In the Accounts section in the left side navigation pain you can see your transatcions, statements (for plan users), and any one-time charges.
