Integrating Escala, a CRM app, with Thankster via Zapier offers several benefits for businesses and nonprofits seeking to enhance customer relationships through personalized direct mail campaigns. Here’s how these apps work well together:
Automated Thank You Cards:
Escala can trigger Zapier to automatically send Thankster cards when specific actions occur within the CRM. For instance, you can set up a zap that triggers a “thank you for your purchase” card when an order is placed or a “congratulations on your successful onboarding” card when a new customer joins.
Personalized Direct Mail:
Escala’s CRM data can be seamlessly integrated with Thankster’s personalization features. Zapier allows you to pull information such as the customer’s name, company, and custom fields from Escala into Thankster, ensuring that each card is tailored to the individual recipient.
Handwritten Thank You Cards:
Thankster offers handwritten thank you cards, adding a personal touch to your communications. By using Zapier to connect Escala with Thankster, you can automate the sending of these handwritten cards, saving time while maintaining a high level of personalization.
Customer Retention:
Personalized thank you cards serve as powerful tools for customer retention. Automating this process through Escala and Thankster ensures timely and consistent communication with customers, fostering positive relationships and increasing loyalty.
Examples of Escala Triggers for Sending Thankster Cards:
- New customer registration
- Order fulfillment
- Milestone anniversaries
- Appointment scheduling
- Feedback submissions
- Survey responses
Escala is in the Zapier Sales & CRM category, and the CRM (Customer Relationship Management) sub-category.
Get more information about connecting Escala and Thankster, and reach out to us with any questions.
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