Use Case

eCommerce

Thankster can be effectively used with various eCommerce software platforms, such as Shopify, Magento, WooCommerce, Wix, and others, to automate and personalize the process of sending thank you cards to customers.

By integrating Thankster with ecommerce software, businesses can enhance customer satisfaction, improve retention rates, save time and resources, differentiate your store from the competition, and ultimately boost sales.

Some benefits of using Thankster for ecommerce professionals

Increased sales

This is the ultimate goal, and our automated, personalized cards can help to increase sales by showing customers that you appreciate their business.

Great ROI

Thankster can achieve the aforementioned increase in sales at a low cost, resulting in a great ROI

Customer retention

Our cards and notes can help to improve customer retention by showing customers that you value their relationship.

Shopify

We can directly integrate with your Shopify store, or you can connect via our Shopify Zapier integration and utilize the following triggers: New Abandoned Cart, New Blog Entry, New Canceled Order, New Customer, New Order, New Order (Any Status), New Paid Order, New Product, Updated Customer, Updated Order

Customer satisfaction

Online stores strive to provide excellent customer service and to exceed customer expectations. Personalized, handwritten thank you cards make a great impression and improve the overall customer experience with your business.

Differentiation

In a highly competitive industry like eCommerce, finding ways to stand out from the competition is crucial. Going the extra mile and sending handwritten notes demonstrates a higher level of care and attention, setting you apart from competitors who may not prioritize such gestures.

Many integrations

Some other eCommerce apps we can connect to are: Kajabi, WooCommerce, Square, ThriveCart, ShipStation, Ecwid, Gumroad, SamCart, elopage, Salla, Amazon Seller Central, BigCommerce, Big Cartel, Magento, SendOwl

Inspire loyalty & referrals

When clients receive a thank you note, they're more likely to be inspired to stay loyal to your company. And happy and satisfied customers are more likely to refer others to your store.

Save time, send more

Thankster helps eCommerce companies automate the mailing of personalized, handwritten thank you cards, which saves time and money. Spend the saved time and money on other initiatives, or send more in a virtuous cycle.

Some specific examples of how Thankster can be used with your ecommerce site

Order Confirmation Thank You Cards: After a customer places an order on an ecommerce platform, Thankster can automatically generate and mail a personalized thank you card to express gratitude for their purchase. This helps create a positive post-purchase experience, making customers feel appreciated and valued.
Upsell and Cross-Sell Thank You Cards: Thankster can be integrated with ecommerce software to identify opportunities for upselling or cross-selling based on customer purchase history. For example, if a customer purchases a particular product, Thankster can trigger the sending of a thank you card that includes personalized recommendations for complementary or related products, encouraging repeat purchases.
By including promotional offers or discount codes in thank you cards, businesses can encourage customers to make additional purchases, increasing revenue.
Thank You Cards for Repeat Customers: With Thankster integrated into an ecommerce platform, businesses can automatically identify and acknowledge loyal customers. When a customer reaches a certain number of purchases or dollars spent, Thankster can send a card expressing appreciation for their continued support and loyalty.
Thank You Cards for Product Reviews: Thankster can work with ecommerce software to automate the process of sending thank you cards to customers who leave product reviews. A card is mailed when a customer submits a review, acknowledging their contribution and encouraging further engagement.

Automating with Thankster for eCommerce

By automating their thank you card sending with Thankster, eCommerce businesses can easily create personalized cards for each client while saving time and money. This is an effective way to show appreciation in a timely manner without having to manually send cards one by one. With Thankster’s solutions, they’ll be personalized and include handwriting just as if they’d been done by hand.

And automation ensures that no customer or lead misses out on receiving a thank you card due to human error or neglect. This helps in maintaining consistency in communication with customers by ensuring that everyone receives a thank you card within a particular time frame. Our software is optimized to authentically produce human handwriting (for example, by varying instances of each character), allowing our cards and notes to look and feel like they were written by hand. And we use high quality card stock.

We have bulk and plan pricing options which are extremely affordable, especially relative to doing writing by hand.

Other eCommerce use cases:

Personalize thank you cards with ecommerce data. Thankster can pull data from your ecommerce platform, such as the customer’s name, order details, and shipping address, to personalize the thank you card. This makes the card more meaningful to the recipient and increases the chances that they’ll keep doing business with you.
Abandoned Cart Recovery Thank You Cards: If a customer abandons their cart without completing the purchase, a Thankster card can help entice them to return and complete the transaction. The ecommerce software can trigger Thankster to send a handwritten thank you card that includes a special discount or incentive, acting as a gentle reminder and motivating the customer to revisit the cart.
Birthday or Anniversary Thank You Cards: By leveraging customer data captured in the ecommerce platform, Thankster can automatically generate and send personalized thank you cards on customers’ birthdays or anniversary dates of their first purchase.
Loyalty Program Milestone Cards: If an ecommerce business has a loyalty program in place, Thankster can be used to send cards to customers when they reach certain loyalty tiers or achieve specific milestones. These cards can acknowledge the customer’s loyalty, offer rewards or special discounts, and express gratitude for the continued support, which can foster stronger relationships and encourage repeat purchases.
Holiday or Seasonal Greeting Cards: Thankster can automate the sending of personalized holiday or seasonal greeting cards to customers. These can express well wishes, include exclusive holiday promotions, or simply convey appreciation for the customer’s ongoing support.