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Pricing
- One-off pricing and Credit Packs
- Pricing – Automated Plans
Features
Automate
- Integrations
- Zapier
- API
Help
Contact

Pricing
- One-off pricing and Credit Packs
- Pricing – Automated Plans
Features
Automate
- Integrations
- Zapier
- API
Help
Contact

Pricing
- One-off pricing and Credit Packs
- Pricing – Automated Plans
Features
Automate
- Integrations
- Zapier
- API
Help
Contact

Pricing
- One-off pricing and Credit Packs
- Pricing – Automated Plans
Features
Automate
- Integrations
- Zapier
- API
Help
Contact

Overview

1

What is the general order process?

Order Types

8

What is Quick Send for plan users?
What are API orders?
Can I order using Google Sheets?
Tell me about Thankster and Zapier.
What are Integration orders?
What is a Drip Campaign?
What are One-Off Projects?
What are Campaigns?

Other Order Related

4

How do I clone a sent order?
How do I cancel an order?
What are public folder templates?
What are My Templates?

Using the Editor

11

Types of mailers – availability, volume requirements
What do the red and yellow borders in Step 2 of the editor mean?
AI Message Tool
AI Image Tool
Merge Fields
How do I add an image to my mailer?
What is “My Image Library” ?
What is meant by grouping text or image boxes in the editor?
Can I add a QR code to my mailer?
What are public images?
Can I add a signature to my mail piece?

Contacts

5

How do I import contacts?
How do I import a spreadsheet?
How do I enter recipients using the grid?
What is a list?
What is the difference between the Address Book and Lists?

Plans pricing

5

How am I billed? Is there a large monthly commitment?
What is this pricing for?
Do I get a monthly invoice or statement?
Explain pricing for recurring order plans.
When am I billed?

Other Pricing

2

Explain pricing for One-off Projects, and credit packs.
Can I mail to non-U.S. locations, and how are these billed for?

Create Handwriting Font

2

What are some handwriting creation tips?
How do I create my own handwriting font?

General

8

Is Thankster optimized for mobile devices?
What browsers does Thankster work with?
Is there order tracking?
What types of mail pieces can I send?
Can I request a sample?
Are there any volume minimums?
How long does it take my cards to arrive?
Can you do inserts, like gift cards or business cards?

Account, Billing, Payment Related

2

Where can I see billing and related information?
If I have an integrations plan, how do I update my credit card?

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What types of mail pieces can I send?

What types of mail pieces can I send?

You can send folder cards, flat cards, postcards, or regular letters through our service.

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Is there order tracking?Can I request a sample?

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Cool Stuff

Drip Campaigns
Handwriting
Integrations and API
Quick Send
Tips and Samples

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SOME Use Cases

Real Estate
Insurance Reps
Non Profits
eCommerce
Customer Retention
Auto Industry
Financial Services
CRMs and Lead Gen
Donor Retention

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